Shelter Monitor

Description

PACEM is a low-barrier emergency shelter for individuals experiencing homelessness. At PACEM, we embrace Empathy, Integrity, Inclusivity, Collaboration, Empowerment, and Respect. As a staff, we bring these elements to our shelter and ask for the same from our guests and community partners. We are committed to paying a living wage.

We are excited to launch a new venture at 304 Premier Circle: 50 individual rooms (with the potential for 100+) at a converted motel. For this project PACEM is hiring for several FTE positions: Shelter Monitors and Shelter Directors.

Shelter Monitors provide essential 24-hour awake coverage and supervision of the shelter. Shelter Monitors work under the supervision of a Shelter Director and in close cooperation with PACEM guests, and other PACEM staff. This position is responsible for the welfare, safety and comfort, as well as daily support to the shelter guests. Effective Shelter Monitors imbue compassion, empathy and a genuine desire to help others. The ideal candidate is a self-starter with the ability to self-manage in stressful situations. Training in shelter operations, trauma-informed care, inclusion and equity, and other topics will be required periodically for all staff.

To apply for one of our positions, include a cover letter, resume, and an overview of your shift availability. We will ask for professional references. Interviews may be conducted in person or via Zoom or equivalent.

Job Duties

Job Duties: Responsibilities may include:

• Review and record shift notes
• Conduct regular walk-throughs of the site
• Direct guests and callers to appropriate resources
• Support Shelter Directors with room assignments
• Conduct guest check-ins, including intake paperwork and room walk-through
• Conduct guest check-outs, including exit interview and room walk-through
• Work closely with maintenance staff to document supply and repair needs
• Support Case Managers with implementing components of guest safety, health, and housing plans

Skills Required

Skills Required: Minimum Qualifications:

• High school diploma or equivalent
• Oral and written fluency in English
• Technology proficient (e.g., use of iPhone, laptop, internet, walkie-talkie)
• Walk regularly and lift 10lbs throughout shift; lift 50lbs occasionally
• CPR certification or ability to pass a course
• Understand and comply with all health and safety regulations, including Covid protocols

Preferences:

• Prior experience in hospitality, healthcare, residential, social work, safety, or related fields
• Prior experience working or volunteering with individuals experiencing homelessness, and/or lived experience of homelessness
• Covid vaccination up to date

Work Schedule

Work Schedule: 5 FTE positions to fill three 8-hour shifts per day: Morning (7am-3pm), Evening (3pm-11pm), and Overnight (11pm-7am). The ideal candidate can commit to a regular schedule for one of these shifts on a part-time or full-time basis.

Additional Info

Additional Information: A cover letter and resume are required in order to apply.