Habitat Store Retail Associate

Description

The Retail Associate is tasked with processing donations, maintaining and organizing retail shopping spaces and the warehouse, leading volunteers and supporting retail operations with superior customer service and professionalism.

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Click here to apply.

Job Duties

• Screen community member drop-off donations for acceptability and unload professionally and efficiently
• Offer alternative options for donation items we don’t accept
• Implement donation processing systems and ensure items are prepared for display
• Load customer purchases safely and professionally
• Provide friendly, professional and personalized customer service on sales floor to drive sales and ensure optimal customer and donor experience
• Work with Store Manager to plan and implement daily volunteer tasks and ensure positive volunteer experience
• Effectively train and lead volunteers and volunteer groups
• Maintain an exceptionally organized store and warehouse through diligent attention to cleanliness and appearance
• Answer and respond to incoming calls regarding store location, donation information, directions, etc. in professional manner
• Handle cash, check, and credit card transactions with customers when needed
• Ensure that store, donations area and warehouse are appropriately stocked with supplies at all times
• Make miscellaneous repairs to damaged, but valuable donations at direction of Store Manager or Operations Manager
• Be knowledgeable about Habitat’s mission and convey it effectively to customers, donors, and volunteers
• Adhere to safety procedures and ensure safe environment for customers, donors, staff, and volunteers
• Adhere to all store policies and procedures
• Perform other duties as assigned by Store Manager or Operations Manager

Skills Required

• Proven experience in retail sales
• Demonstrated ability to multi-task, plan, organize, and implement multiple projects and meet deadlines with high quality work
• Professional demeanor, attitude and appearance at all times
• Ability to work well with volunteers and supervise them effectively
• Knowledge of Google Workspace
• High level of strategic thinking
• Commitment to Habitat for Humanity’s mission of service to others and The Habitat Store’s environmental initiative
• Ability to lift 75-100 lbs consistently and be on feet for long periods of time in extreme temperatures

Work Schedule

Tuesday – Saturday NO EVENINGS, NO SUNDAYS