Financial Empowerment Coach

Description

Habitat for Humanity of Greater Charlottesville is currently seeking a full-time Financial Empowerment Coach (FEC).

The FEC will be part of Habitat’s Department of Family and Community Partnerships, which works in partnership with local residents, community leaders and organizations to build strong, healthy neighborhoods and pathways to affordable homeownership. The FEC is responsible for overseeing the Pathways to Housing program, a financial empowerment program that helps extremely low-income families achieve financial resiliency and improved housing. In this position, the FEC provides a variety of direct services for low to moderate-income individuals including conducting financial empowerment workshops, assessing individuals’ and families’ financial capabilities and providing personalized one-on-one financial coaching sessions. This position reports to the Associate Director of Homeownership Services.

Job Duties

Financial Coaching
• Provide one-on-one financial coaching to low-income families and individuals enrolled in
Habitat’s programs
• Employ motivational interviewing techniques and strengths-based approaches to build effective,
long-term relationships with program participants
• Assist clients in resolving current financial situations, while providing a wide lens on their
financial health to shift the approach to proactive financial management
• Work with clients to complete a detailed financial assessment and build a holistic plan of action
that address barriers to financial stability and self-sufficiency
• Work with individuals to document a budget and build a spending/savings plan that supports their
goals and values
• Access credit reports/scores and provide strategies for improving credit
• Provide direct services as well as referrals to community resources
• Understand services and resources offered in the community, such as employment services, child
care supports, housing, counseling, and other critical social services and connect the clients to
these resources
• Outcome tracking—track the stories and successes of program participants
• Use Outcome Tracker, a client management system, to document and report on client outcomes
accurately and in a timely manner
• Conduct financial empowerment and homebuyer education workshops that cover topics such as:
budgeting, savings, banking products, credit building, predatory lending, identity theft and more
• Develop workshop materials or tailor existing materials to meet the needs of families
• Develop relationships with local financial institutions and community organizations
• Work with mainstream financial institutions to understand the needs of the community so they
can provide products and services that fit
• Create a network of referral organizations to help you assist the client meet his goals (e.g. local
housing counseling agency, legal aid, etc.)
• Meet with applicants to assist them with the application process and discuss the Habitat program
• Administer surveys, collect data, enter data and provide information for various grant applications
and reports

Skills Required

• A Bachelor’s degree or relevant professional experience in similar field
• Previous experience serving low-income population and/or the ability to provide services in a
compassionate and culturally sensitive manner
• Previous experience working in social services/non-profit sector
• Previous experience in project management
• Comfortable working independently with strong initiative
• Aware of and sensitive to a diversity of cultures, life experience, power/privilege and
backgrounds
• Experience in facilitating adult education groups and/or developing curriculum
• Experience or interest in mentoring and/or coaching
• Excellent interpersonal skills and strong ability to listen
• Excellent communication skills both oral and written
• A strong understanding of personal finances, particularly in the areas of budgeting, asset building,
and credit building
• Ability to manage confidential material
• Ability to develop and maintain effective working relationships with volunteers, colleagues and
Board members
• Ability to adopt flexible, creative approaches to helping low-wealth families achieve financial
stability
• Demonstrated ability to multi‐task, plan, organize, and implement multiple projects and meet
deadlines
• Command knowledge of Word, Excel, PowerPoint, Outlook and other common non‐profit
database software
• Flexibility to work frequent nights and weekends
• Positive, “can do” personality
• Hud housing counseling certification preferred but not required

Work Schedule

Full-time, includes frequent evenings and weekends

Additional Info

Habitat for Humanity of Greater Charlottesville is an equal opportunity employer. Women, minorities,
and people with disabilities are encouraged to apply. If you are asked to interview and require
modifications, please let us know.

Please send a full resume and detailed cover letter by email to Office & Human
Resources Coordinator at kbaines@cvillehabitat.org. No telephone calls, please. Applications will be
accepted until an outstanding candidate is identified.