Director of People Operations

This job is no longer active.

OrganizationLegal Aid Justice Center (LAJC)
TypeFull Time
Application DeadlineApril 14, 2020
College Degree Required?Yes
Salary Range$55-75,000
Phone(434) 977-0553


About the Opportunity

Why People Operations? While other organizations call it “human resources,” we fundamentally don’t believe people are “resources,” and we cannot accomplish our mission without recognizing our employees, board members, and job candidates as people first and making sure everyone on our team feels valued and significant.The Director of People Operations will optimize people-centered activities across the organization, such as hiring and onboarding, change management, performance management, internal communications, and board relations. This position will also work with the organization to develop a well-defined organizational culture that reflects our commitment to racial justice and is welcoming, energizing, and empowering to employees of all identities, communities, and experiences. The position will also provide some administrative support to the Executive Director, such as managing her calendar and helping to staff board, board committee, and leadership team meetings.


Job Duties


The Director of People Operations will be expected to:

  • Design and oversee a system that supports employees throughout an inclusive and equitable employee life-cycle, from hiring and onboarding to offboarding and other transitions
  • Work with LAJC’s Leadership Team to support a people-centered workplace culture that is welcoming, energizing, and empowering to employees of all identities, communities, and experiences
  • Collaborate with the Director of Professional Development to identify training and professional development needs, and support the Internal Change Team and Race Equity Coordinators to assess our progress on race equity and make changes where necessary
  • Design an effective internal communications system that encourages feedback
  • Build effective, positive relationships across LAJC’s offices and programs and respond to employee requests, questions, concerns, and suggestions
  • Work with the Executive Director to support and manage activities related to the Board of Directors, including arranging logistics for Board and committee meetings, preparing the agenda and minutes, supporting new Board members during the onboarding process, and making sure all Board members have the resources they need to effectively participate and perform their Board function
  • Provide support and technical assistance to all managers in managing their teams with an inclusion and equity perspective, and increasing their effectiveness
  • Provide administrative support to the Executive Director, including managing her calendar, occasionally taking notes, and helping prepare for upcoming meetings


Skills Required

Required Qualifications

  • HR experience, including familiarity with employee relations, internal communications, and Diversity, Equity, and Inclusion (DEI) principles
  • Strengths in organization, time management, and demonstrating initiative
  • Ability to work and communicate effectively across lines of identity and difference
  • Ability to work effectively both independently and collaboratively
  • Strong oral and written communication skills
  • Alignment with LAJC’s mission of partnering with and advocating in low-wealth communities and communities of color
  • Proficiency in Microsoft Office applications, including Word, Outlook, Excel and PowerPoint
  • Willingness to travel to each of our offices in Richmond, Petersburg, and Falls Church

Preferred Qualifications

  • Minimum 3 years experience working in an HR Generalist field or equivalent
  • Familiarity with employment law
  • Prior experience (work or lived) using an explicit race equity lens
  • Exposure to the legal field or working with lawyers
  • Exposure to organizing and advocacy, or working with organizers

Additional Info


  • Charlottesville, Virginia


  • Generous leave
  • Excellent family health, dental and vision insurance
  • 403(b) retirement plan
  • Personal professional development budget

Application Instructions

Email a cover letter, resume, three references, and a short writing sample to Angela Ciolfi,

Executive Director, at The cover letter should highlight any experience (lived or worked) managing people operations in a racial or social justice setting and/or specialized skills, such as data analysis, technology skills, or language fluency.

Applications will start being reviewed immediately and on a rolling basis with an expectation that an offer will be made by May 1, 2020.  Questions?  Contact Angela Ciolfi at