Assistant Asset Manager (Assistant Property Manager)

Description

Position:                               Assistant Asset Manager (Assistant Property Manager)

Reports to:                           Executive Director and/or designee

Classification:                     Full-Time Fair Labor Standards Act (FLSA) Exempt Salaried

In Charlottesville, we believe that quality, affordable housing is fundamental human right.

The Assistant Asset Manager position is an entry level opportunity requiring no specific industry experience in property management, although such experience may be helpful. CRHA is committed to growing the selected candidate through training and hands-on experience to potentially become an Asset / Property Manager in the future. Candidates that have experience in serving public housing or low income communities and residents either through paid staff or volunteer roles are encouraged to apply.

Who we are:                                                                  

We are the Charlottesville Redevelopment and Housing Authority.  For more than 60 years, we have taken great pride in being the primary provider of “housing of first opportunity” in our community.  As such, we strive tirelessly and passionately to be a resident-centered organization committed to excellence in providing affordable quality housing, revitalizing communities, and promoting upward mobility and self-sufficiency through partnerships in the public and private sectors.  We subscribe to a Residents First! philosophy that is grounded on relationships that develop and thrive only when mutual respect, dignity and commitment is afforded one another.  At CRHA, relationships matter.

In addition to creating opportunities for our residents to reach their potential through housing programs and resident services, we also create opportunities for our employees for professional growth and to contribute meaningfully to the workplace and the community. We foster a collaborative and respectful work environment where every team member plays a significant role in working together to further our mission.

Who we are seeking:

CRHA is searching for a mission driven, solutions oriented, high achieving individual that enjoys helping others to join our team as an Assistant Asset Manager.  A CRHA Assistant Asset Manager is solutions innovator who recognizes that their success can only be measured by the successes of those we serve – our residents and our community.

Job Duties

General Statement of Duties:

The Assistant Asset Manager will be charged with working with the Asset Management Team in the oversight of CRHA real estate assets, maintenance and property management programs.  The principal work of this position is to help ensure CRHA communities are managed professionally with the goal of fostering a sustainable and thriving real estate portfolio capable of accomplishing CRHA’s mission and goals while meeting the long-term needs of tenants and the community.

The Assistant Asset Manager serves as a member of the Public Housing Asset Management Team, working closely with the Asset Manager and other staff members. Reporting directly to an Asset Manager, the Assistant Asset Manager is someone who can take direction, problem solve, support team workflow and often provide front-line assistance to Residents.  They are able to work collaboratively with the Asset Management Team to develop creative approaches and achieve key goals.   Most importantly the Assistant Asset Manager is a person of integrity, accountability, has an eye for technical details and heart for working with residents.

The CRHA Assistant Asset manager will:

1. Provide administrative support to the Asset Management team while growing a professional knowledge base concerning CRHA and HUD Asset Management practices and procedures.  Duties will include: file preparation and maintenance; CRHA and HUD report preparation and submittal; Work Order intake, processing and tracking; applicant eligibility screening; general customer service duties; and  other tasks as assigned.  The Assistant Asset Manager will be required to work with the Asset Management team to ensure adherence to CRHA and HUD policies.
2. Work closely with the Asset Management team to build relationships with our residents through community involvement and continuous presence on our sites.
3. Help identify the key needs of our residents and community, and work to address those needs through agency resources and partnerships.
4. Serve as the face of CRHA in the community, demonstrating our respect and caring for those we serve.

The Assistant Asset Manager role with CRHA is intended to be a position through which the team member can grow and develop the skill sets needed to become an Asset/Property manager.  The position will involve significant “knowledge base” development through formal training and coursework, industry peer interaction and experiential learning through workplace mentoring.  As such, the team member must be willing to commit to professional development and continuous education.

Skills Required

Minimum Requirements:

• High School Diploma/GED plus
• extensive demonstrated experience with or passion for working with public housing programs.
• Experience in a social work, human services and/or relevant administrative fields.
• Demonstrated ability to receive direction and administer a full rage of responsibilities related to the completion of tasks related to job duties.
• Ability to communicate effectively verbally and in writing.
• Ability to support team efforts for the betterment of our communities.
• Ability to motivate others toward a common goal.
• Ability to analyze complex situations and problems and arrive at creative solutions
• Ability to establish and maintain effective working relationships
• Possession of a valid driver’s license issued by the Commonwealth of Virginia and a good driving record. Ability to pass a background, license and drug screening.

Desired Knowledge:

• Knowledge of mediation, negotiation, and listening skills
• Respect for economic and cultural diversity, experience working with diverse groups of people
• Demonstrated knowledge of and experience with issues and challenges related to generational poverty, low income community services, and asset based community engagement.
• Genuine commitment and sensitivity to residents and community issues
• Strong time and task management skills
• Demonstrated Project Management success
• Ability to work with others.
• Knowledge of Fair Housing Regulations and the Virginia Residential and Tenant Act.
• Knowledge of public housing programming.

Ability To:

• Work evenings and some weekends
• Solve complex situations and diffuse explosive situations
• Approach problems pro-actively with solution focus
• Communicate effectively both verbally and in writing
• Establish working relationships with residents, co-workers, and other professionals
• Work independently in a multiple sites setting
• Use personal vehicle, with mileage reimbursement, for offsite supervision and regular site visits
• Prepare comprehensive reports
• Prioritize workload
• Access community resources and form collaborations
• Successfully work with diverse populations

Additional Info

HOW TO APPLY: 

Please submit a resume and cover letter to:

CHARLOTTESVILLE REDEVELOPMENT AND HOUSING AUTHORITY
Attn: Assistant Asset Manager Recruitment

City Hall • 605 East Main Street A050
P.O. Box 1405 • Charlottesville, VA 22902

In order to receive consideration, applicant materials must be received by CRHA no later than 5:00pm on March 23, 2018.