Advancement Services and Donor Relations Manager

OrganizationVirginia Institute of Autism
TypeFull Time
Application DeadlineJuly 31, 2019
College Degree Required?Yes
Phone(434) 923-8252


The Advancement Services and Donor Relations Manager oversees all aspects of gift/pledge processing and stewardship; database management/analysis and reporting; donor/prospect research and data entry; and appropriate donor recognition.  In addition, this person provides administrative support to annual fund activities and events, and ensures that all interactions with donors and the public are of highest quality.

Job Duties

Key Responsibilities Gifts Processing and Stewardship: Manage and implement gift processing and stewardship activities, including:
  • Develop, document and implement best practices and procedures as they relate to gift processing
  • Accurately process all checks, credit cards, stock gifts, recurring gifts and pledges, gifts-in-kind and other donations
  • Accurately record all gifts and pledges in timely manner, providing tax receipts and acknowledgement letters to donors within a 7-day time frame
  • Mail pledge reminders and assist with other thank-you cards, welcome packets, or other gift stewardship communications
  Complete Raiser’s Edge online training, beginning with RE Fundamentals, Communications, Fundraising, and Data Analysis; ultimately completing the RE Professional Certification   Maintain the Advancement Office database (Raiser’s Edge) with integrity and according to industry best practices and standard compliance with non-profit regulations     Database Management/Analysis and Reporting:
  • Ensure that the database is accurate and accessible and its use adheres to all appropriate policies and procedures
  • Document procedures and provide staff training to maximize the database utility
  • Manage contact records and build data fields to support Advancement office activities
  • Analyze and utilize data for strategic initiatives developed to maximize philanthropic support
  • Review and record all deceased records as well as other critical data enrichment updates
  • Support prospect research through utilization of Wealth Engine and other web tools
  • Provide weekly report of all gifts to Director of Advancement and Associate Director of Annual Fund Development
  • Provide monthly financial reports for gift reconciliation with Finance Department
  • Provide event and appeal final reports and update database as appropriate
  Fundraising and Donor Stewardship:
  • In coordination with Associate Director of Annual Fund Development, assist with annual fund events management; including the fall gala, spring 5K and golf tournament
  • In coordination with the Communications Director, compile and manage appropriate mailing and email lists for solicitation, events, and donor stewardship activities
  • In coordination with all Advancement staff, work closely to report to donors on the use of gifts, arrange meetings between donors and beneficiaries, and stewardship events, when appropriate
  • In coordination with the Director of Advancement, assist with the planning, implementation and follow up for Community Advisory Board events and activities
  • Assist with scheduling important solicitation contacts and visits; assist with entry of visit report information into the database, as needed
  • Research and prepare pre-solicitation reports containing donor specific information to help VIA representatives’ approach key prospective donors, as needed
  • Assist in the development of Advancement team presentations, spreadsheets and other documents, as needed
  • Provide exemplary customer services to internal and external constituencies, and consistently demonstrate commitment to a culture of philanthropy throughout the organization

Skills Required

  • Demonstrated understanding of and appreciation for the development process, specifically including stewardship, donor relations, research, and prospect management
  • Demonstrated competency with computer skills and database management (such as, Excel, Raiser’s Edge, or other CRM tool)
  • Ability to write and speak clearly, concisely, and persuasively
  • Strong organizational skills; ability to manage multiple projects simultaneously and effectively
  • Excellent attention to detail, both with documents and with event preparation
  • Ability to collaborate frequently and effectively with other staff in support of the VIA mission
  • Ability to maintain a proper level of confidentiality with donor and data information

Additional Info

Position is open until filled.
© Center for Nonprofit Excellence 2019

Contact Us

Center for Nonprofit Excellence
1701-A Allied Street
Charlottesville, VA 22903

Office Hours

Mon – Thurs: 9:00 AM – 5:00 PM
Fri: 9:00 AM – 4:00 PM