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October 19, 2016

Leaders Who Get Change Right Know How to Listen

oct16-17-fst104032-1024x576Organizational change comes at a cost. It requires people to sacrifice something they value, whether it’s time, money, responsibilities, control, status, comfort, or relationships. The more your change effort disrupts those things, the more people will resist it. This article examines how leaders can use better communication to spark and sustain change.